Privacy policy.
MIRACLEWHITE PTE. LTD. (UEN 202555179C) ("MIRACLEWHITE", "we", "us") is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This policy explains what personal data we collect through this website, how we use it, and the choices you have.
1. Data we collect
We collect personal data only when you choose to give it to us. This includes:
- Contact form. Your name, email address, organisation name, area of interest and the message you write to us.
- Correspondence. Anything you send us by email or other channels after first contact.
- Technical data. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) for security and reliability. We do not run advertising trackers or third-party analytics pixels on this website.
2. How we use it
- To respond to your inquiry and discuss potential work.
- To prepare proposals, agreements and deliver services you engage us for.
- To maintain the security and performance of this website.
- To comply with legal and regulatory obligations in Singapore.
We do not sell personal data, and we do not send marketing messages unless you have asked for them.
3. Disclosure and processors
Messages submitted through the contact form are relayed to us by a third-party form-delivery service and delivered to our business mailbox. Our website is hosted on a global content delivery network. These providers process data on our behalf and are bound by their own privacy and security commitments. Because they operate internationally, your data may be transferred outside Singapore; where this happens we take reasonable steps to ensure it receives a standard of protection comparable to the PDPA.
4. Retention
We keep inquiry data for as long as needed to respond to you and to pursue any resulting business relationship, and afterwards only as required for legal, accounting or record-keeping purposes. Data that is no longer needed is deleted or anonymised.
5. Security
We use encrypted connections (HTTPS) for this website and restrict access to personal data to people who need it for the purposes described above. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the sensitivity of the data.
6. Your rights
Under the PDPA you may request access to the personal data we hold about you, ask us to correct it, or withdraw consent for its continued use. To make a request, contact our Data Protection Officer using the details below. We will respond within the timeframes required by law.
7. Cookies
This website does not set tracking cookies. It may use a small amount of browser storage strictly for the page to function (for example, remembering that your form was submitted).
8. Changes
We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be highlighted on this page.
9. Data Protection Officer
MIRACLEWHITE has appointed a Data Protection Officer in accordance with the PDPA. For any question, request or complaint about personal data, write to:
Data Protection Officer
MIRACLEWHITE PTE. LTD.
9 Bukit Batok Street 22, #0-3124
Singapore 659585
or use the contact form and mark your message "Data protection".